Communication Skills in English

To develop confidence in speaking English with correct pronunciation.
To develop communication skills of the students i.e. listening, speaking, reading and writing skills.
To introduce the need for personality development- Focus will be on developing certain qualities
which will aid students in handling personal and career challenges, leadership skills etc.
Course Content
Unit-1 Communication: Theory and Practice
•    Basics of communication: Introduction, meaning and definition, process of communication
etc.
•    Types of communication: formal and informal, verbal, non-verbal and written Barriers to
effective communication.
•    7 Cs for effective communication (considerate, concrete, concise, clear, complete, correct,
courteous).
• Art of Effective communication,
o Choosing words
o Voice
o Modulation
o Clarity
o Time
o Simplification of words
• Technical Communication

Unit-2 Soft Skills for Professional Excellence
•Introduction: Soft Skills and Hard Skills.
• Importance of soft skills.
• Life skills: Self-awareness and Self-analysis, adaptability, resilience, emotional intelligence
and empathy etc.
• Applying soft skills across cultures.
•Case Studies.
Unit-3: Reading Comprehension
Comprehension, vocabulary enhancement and grammar exercises based on reading of the following
texts:
Section-1
Malgudi Days: R.K. Narayan
The Room on Roof: Ruskin Bond
“The Gift of the Magi” by O. Henry
“Uncle Podger Hangs a Picture” Jerome K. Jerome
Section-2
Night of the Scorpion by Nissim Ezekiel,
Stopping by Woods on a Snowy Evening by Robert Frost,
Where the Mind is Without Fear by Rabindranath Tagore,
Ode to Tomatoes by Pablo Neruda,

Unit-4: Professional Writing
The art of précis writing,
Letters: business and personnel,
Drafting e-mail, notices, minutes of a meeting etc.
Filling-up different forms such as banks and on-line forms for placement etc.

Unit-5: Vocabulary and Grammar
Vocabulary of commonly used words
Glossary of administrative terms (English and Hindi)
One-word substitution, Idioms and phrases etc.
Parts of speech, active and passive voice, tenses etc., Punctuation

References:
1. J.D.O’Connor. Better English Pronunciation. Cambridge: Cambridge University Press, 1980.
2. Lindley Murray. An English Grammar: Comprehending Principles and Rules. London: Wilson
and Sons, 1908.
3. Kulbhushan Kumar, Effective Communication Skills, Khanna Publishing House, New Delhi (Revised Edition 2018)
4. Margaret M. Maison. Examine your English. Orient Longman: New Delhi, 1964.
5. M. Ashraf Rizvi. Effective Technical Communication. Mc-Graw Hill: Delhi, 2002.
6. John Nielson. Effective Communication Skills. Xlibris, 2008.
7. Oxford Dictionary
8. Roget’s Thesaurus of English Words and Phrases
9. Collin’s English Dictionary

Course outcomes:
At the end of this course, the participants will:
• Develop basic speaking and writing skills including proper usage of language and vocabulary so
that they can become highly confident and skilled speakers and writers.
• Be informed of the latest trends in basic verbal activities such as presentations, facing interviews
and other forms of oral communication.
• Also develop skills of group presentation and communication in team.
• Develop non-verbal communication such as proper use of body language and gestures